COVID-19: Discover Poronui's COVID-19 policies and procedures

Travel information and your safety with us

New Zealand’s international borders have reopened.  Our Poronui team is relishing welcoming back old friends and meeting new ones.

We’ve designed this page to help guests find the latest verified travel information and better understand how we protect our guests during these times.

If you can’t find what you’re looking for, please contact us with your questions. We’d love to help.

New Zealand’s International borders - reopening details

Government Update – 12 September 2022:

Today the Government announced that:

  • From 11:59pm, 12 September the vaccination requirement for international travelers to enter New Zealand has been dropped.
    • Travellers and crew do not need proof of COVID-19 vaccination to enter New Zealand. Please check with your airline as they may still require proof of vaccination.
    • You will get free rapid antigen tests (RATs) at the airport. We encourage you to test the day you arrive and on day 5 or 6 and to report a positive test result by calling:
      • 0800 432 010 — if you are calling from a New Zealand phone number
      • +64 9 954 6118 — if you are using an international SIM card. Check with your phone provider as there may be charges.
    • You must still complete the New Zealand Traveller Declaration to enter New Zealand.

Government Update – 16 March 2022:

Today the Government announced that:

  • From 11:59pm, 12 April fully vaccinated Australian citizens and permanent residents can enter New Zealand.
  • From 11:59pm, 1 May 2022 visitors from countries who do not need a visa (visa waiver visitors) and visitors from other countries who already hold a valid visitor visa can enter New Zealand.
  • Further advice will be received shortly on options for visitors from non-visa waiver countries, which are currently due to come in from October.

Tourists will not need to isolate on arrival.  They will be required to have had a pre-departure test, with two further rapid antigen tests on day 0/1 and 5/6.

The team at Poronui is absolutely thrilled that our borders are finally going open – and sooner than initially planned.  We can’t wait to welcome back old friends and make new friendships with guests we haven’t yet met.  Here’s to some more epic adventures!


Government Update – 28 February 2022:
Relates to New Zealand citizens and residents (and other eligible travellers under current border settings)

  • New Zealand’s self-isolation requirement will be dropped for travellers arriving in the country under Step 1 and 2 from 11.59pm on Wednesday 2nd March.
  • Step 2 will be brought forward, meaning the border will reopen to all returning ‘Kiwis’ (from any country) with no need for self-isolation.

Government Update – February 2022

New Zealand’s border reopens from late February in 5 stages. For many of Poronui’s international guests, Stage 4 is the most applicable.

Important note: There is a requirement for self-isolation on arrival (of 7-10 days). More details on this are yet to be made available and we are actively requesting the Government revises this requirement.

  • Stage 1 – 27 Feb 2022: Fully vaccinated New Zealand citizens and residents and other eligible travellers* in Australia can enter NZ and self-isolate on arrival.
  • Stage 2 – 13 Mar 2022: Fully vaccinated New Zealanders and other eligible travellers* from anywhere in the world can enter NZ and self-isolate on arrival.
  • Stage 3 – 12 Apr 2022: Temporary visa holders currently outside New Zealand and who have a valid visa can enter NZ as long as they still meet their visa requirements. Up to 5000 international students can enter for semester 2. Workforce class exemptions and approved program lists will be updated.
  • Stage 4 – July 2022: Australian citizens, Australian permanent residents and other foreign nationals travelling from Australia; visitors from visa-waiver countries**; accredited employer work visa (AEWV) holders.
  • Stage 5 – October 2022: The border opens for all other NZ visa holders, including visitor and student visas, unless the visa is closed or paused.

*Other eligible travellers refer to those with border entry exemptions – e.g. diplomats and aircrew, critical workers etc.  Refer to NZ Immigration for current exemptions.

**Visa Waiver countries include (but aren’t limited to): USA, UK, Ireland, Canada, France, Germany, Singapore

Poronui Vaccination Policy

There is no requirement for covid vaccination at Poronui.

Scanning in and Masks

There is no longer a requirement in New Zealand to use masks or to scan in.


Safety Protocols – Cleaning and Food Service

Poronui is COVID Clean certified, by the New Zealand Government and Tourism New Zealand’s Qualmark programme.

Our safety protocols related to food service, safety and cleaning have been designed in line with New Zealand Government regulation. All cleanliness and hygiene procedures are overseen by a dedicated team of health and safety practitioners. Kitchens, back offices, guest rooms and public spaces are all subject to stringent disinfecting protocols, which includes all high-touch surfaces.

Poronui COVID-19 Reservations Policy

Our Reservations Policy enables you to book with confidence.

NZ Government regulations and requirements may change as the pandemic progresses. Poronui’s policies are subject to change as a result.

Please consult your travel and insurance agents for the best advice on protection for your booking.

Get In Touch

Want to ask a question about Poronui, personalise your vacation with bespoke itinerary options or find out about available dates? We would love to hear from you!

Simply fill in your name and contact email address with a short message and we will get back to you.

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